Process Improvement Coordinator – Volunteer
Operations Team
About Translation Commons
Translation Commons is a nonprofit public charity dedicated to providing a reliable and scalable method for digitally rendering languages. Our mission is to solve the problem of unrepresented languages struggling to participate in a global communications network, and since 2015, we have successfully helped digitize numerous endangered languages.
Position Description
Translation Commons is looking for Process Improvement Coordinators to join the Operations Team. This role will work with the Operations Manager to collaborate and support all internal teams to identify inefficiencies to existing processes, develop strategies to improve and streamline workflows, and ensure that there are no gaps in communication and information. Documentation of processes is vital to this role. Through this position, you will learn about the processes implemented by every team in Translation Commons and network with a wide variety of volunteers in the translation industry. This role will help you pursue careers in project and operations management.
Key Responsibilities
- Working with the team leaders to learn, improve, and implement processes for various internal teams
- Analyze existing processes to identify bottlenecks, redundancies, and inefficiencies
- Coordinate and attend meetings to collaborate with internal teams
- Propose new processes and modifications to existing ones to streamline operations
- Create and update organization handbooks to document new processes in place
- Provide support to staff on new processes and best practices to ensure successful adoption
- Promote a mindset of continuous improvement throughout the organization
Desired Skills and Experience
- Attention to Detail: A focus on precision and thoroughness in analyzing processes
- Curiosity & Continuous Learning: A desire to understand and improve processes
- Problem-Solving Skills: Strong ability to identify issues and develop effective solutions
- Communication Skills: Proficiency in communicating clearly and engaging with diverse teams
- Project Management Skills: Strong organizational skills to manage projects, timelines, and resources effectively. Specific experience managing projects with Google Sheets is a plus
- Teamwork and Collaboration: Strong interpersonal skills to work effectively with cross-functional teams
- Familiarity with process improvement or Lean tools such as Kaizen, process mapping, error-proofing, PDCA, root cause analysis, and 5S is desirable
- Strong ability to create and visualize graphs, develop data pipelines, and design efficient workflows
- Weekly commitment of at least 5 hours a week
